Cancellation Policy

At My Farm Naturals, we are committed to delivering high-quality, fresh, and natural food products while providing a smooth shopping experience for our customers. We understand that there may be situations where you need to cancel an order. Please read our cancellation policy carefully before placing your order.

1. Order Cancellation Window

You may cancel your order within 1 hour of placing it. Once this time period has passed, your order may have already entered processing or packaging, and cancellation requests may not be accepted.

2. How to Cancel Your Order

To request an order cancellation, please contact our customer support team as soon as possible through the Contact Us page on our website:

Website: https://myfarmnaturals.in/

When contacting us, please provide the following details:

Order Number
Customer Name
Registered Email Address or Mobile Number
Reason for Cancellation

Our support team will review your request and confirm whether your order is eligible for cancellation.

3. Refund for Cancelled Orders

If your cancellation request is approved within the eligible cancellation period:

A full refund of the order amount, including applicable taxes and shipping charges (if any), will be processed.
Refunds will be issued to the original payment method used during checkout.
Refunds are generally processed within 5–7 business days, although the exact time may vary depending on your bank or payment service provider.

4. Non-Cancellable Products

Certain products cannot be cancelled once the order has been confirmed due to their nature. These may include, but are not limited to:

Perishable food items
Freshly packed products
Customized or personalized products
Special promotional or limited-time products (where specified)

Please review the product details carefully before placing your order.

5. Orders Already Shipped

Once your order has been shipped, it cannot be cancelled.

If you no longer wish to keep the product after delivery, please refer to our Return & Refund Policy to check whether your purchase qualifies for a return or refund.

6. Bulk or Wholesale Orders

Bulk, wholesale, or customized orders may have separate cancellation terms. Customers are advised to contact our support team before placing such orders for complete details.

7. Changes to This Cancellation Policy

My Farm Naturals reserves the right to modify, update, or revise this Cancellation Policy at any time without prior notice. Any changes will become effective immediately upon being published on our website.

We encourage customers to review this page periodically to stay informed about any updates.

8. Contact Us

If you have any questions regarding this Cancellation Policy or need assistance with your order, please contact our customer support team through our website: